Terms & Conditions

Who We Are

Canada Auto Glass provides automotive glass replacement and repair services. These Terms & Conditions explain the terms that apply when you use our website or purchase our services.

Our Services

We provide automotive glass services including windshield replacement, windshield repair, and other related glass services.

The availability of a particular service may depend on your vehicle, glass requirements, location, and other relevant factors.

Quotes and Pricing

Any price or quote provided to you is based on the information available to us at the time the quote is prepared.

Final pricing may vary if additional work, parts, materials, vehicle-specific requirements, or other circumstances are identified.

Booking and Access

You are responsible for providing accurate vehicle and contact information when booking a service.

For mobile or on-site services, you must ensure that the vehicle is accessible and that the service location is reasonably safe and suitable for the work.

Cancellations

If you need to cancel or reschedule an appointment, please contact us as soon as possible.

A cancellation or missed appointment fee of [insert fee] may apply where applicable.

Payment

Payment is due at the time of service unless another payment arrangement has been agreed upon in advance.

We accept the payment methods made available to you at the time of booking or service.

After a Windshield Replacement

After a windshield replacement, you must follow any care and driving instructions provided by our technicians.

Our Lifetime Warranty on Windshield Replacements

We stand behind the workmanship of our windshield replacement services with our applicable lifetime workmanship warranty.

The warranty does not cover damage caused by accidents, impact, misuse, vandalism, improper care, vehicle modifications, or circumstances outside our workmanship.

Chip and Crack Repairs

Windshield chip and crack repairs are performed when the damage is suitable for repair.

Because every piece of glass and every type of damage is different, we cannot guarantee that a repair will completely remove all visible signs of damage or prevent further cracking.

Damage and Liability

We take reasonable care when performing our services. However, existing vehicle damage, deterioration, rust, corrosion, trim issues, or other pre-existing conditions may affect the service.

We are not responsible for damage or issues that were present before the service or that arise from circumstances outside our reasonable control.

Your Responsibilities

You are responsible for:

• Providing accurate vehicle and contact information.
• Following technician instructions.
• Providing reasonable access to the vehicle.
• Informing us of known vehicle issues that may affect the service.
• Reviewing the completed work before leaving the service location where applicable.

Website Content

We make reasonable efforts to ensure that information on our website is accurate and current. However, website content may contain errors, omissions, or information that becomes outdated.

Website information is provided for general informational purposes and does not constitute a guarantee of service availability or pricing.

Governing Law

These Terms & Conditions are governed by the applicable laws of the province and jurisdiction in which our services are provided.

Changes to These Terms

We may update or modify these Terms & Conditions from time to time. The updated version will be posted on this page with the revised effective date where applicable.